Shipping Policy

Shipping Charges

Standard shipping and handling is according the country and states. However if you want expedited shipping you will have to pay extra for it.

Order Delivery System

While most orders are processe and dispatched within 14 days of receipt of payment, please provide up to 2-4 weeks for processing your order. Because most items are handcrafted with extreme care using traditional techniques, they may occasionally be in short supply. We will inform you immediately just in case we require more time for a particular item.

The total delivery time will depend on the following -

  1. Processing time - The time we take to process an order will vary depending on your order. Customizations / Alterations - If there are any alterations or customizations then it will add to the processing time. Processing time for customizations of products will depend on the kind of customization you want. We will notify you via email about the approximate processing time in case of customization. No Customizations / No Alterations - If you want the product as is with no changes and if it is in stock then we will ship the product within 14 hours of receiving your order. However orders placed over the weekend will only be shipped out on Monday.
  2. Shipping time - The shipping time will depend on the shipping company.

Note - No deliveries will be made on weekends. We will make sure to get your product to you as soon as possible but in certain unavoidable circumstances, there might be unexpected delays in shipping your product (weather related or customs related issues). In such a case we will keep you informed regarding the status of your order via email.

Order Dispatched Intimation

We will send an instant e-mail with the information for the shipment of your order as soon as the order is handed over to the shipping company. We will also send the tracking number for the shipment so that customers can track their shipment on their own.

Further we will also send you emails as your order status changes.

Shipping to multiple addresses

We will ship all items of an order to the same address. If you wish to send items to different addresses then we request you to place them in different orders.

Customs Duty

The VAT, Custom duty, any other taxes, etc. are not included in our ordering process but may be charged to you by your government. Many countries do not charge duty on garments for personal use. Other countries charge a very nominal duty. The international customers are responsible for any customs or duty fees levied by their country.